Last updated: 2 August 2025

Tupelo Energy Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website: tupeloenergy.com.

1. What Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Any other information you provide via our contact forms or direct correspondence.

We may also collect non-personal information automatically, such as:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on site
• Referral source

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries
• Provide quotes and service information
• Improve our website and services
• Comply with legal obligations
• Communicate company updates (if you opt in)

We will not sell, rent, or share your personal information with third parties except as required by law or with your explicit consent.

3. How We Store and Protect Your Information

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers and encryption where appropriate.

4. Third-Party Services

We may use third-party services such as Google Analytics or website hosting providers that process data on our behalf. These providers are subject to their own privacy policies, and we ensure they comply with Australian privacy standards.

5. Cookies

Our website may use cookies to enhance user experience, track analytics, and improve functionality. You can manage cookie preferences through your browser settings.

6. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate. Please contact us via the details below for access or correction requests.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website. We encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please click here to contact us.